Our services
Recommended services:
- The best rate guarantee
- Free internet in all premisses
- Own underground garage
- For free 2 electro stations (UNIVERSAL & TESLA)
- ATM
Reception:
- 24 hour service
- 12 hour guest relation help desk
- Wake-up Call service, through a reception desk a day before
- Daily international newspapers
- Airport pick up and shuttle service, at additional cost, 30 EUR/one way
- For free as a first hotel in Prague we offer 2 stations for electric vehicles (TESLA, UNIVERSAL), not only to hotel´s guests
- 24 hrs. ATM in hotel´s premises
Internet:
- To all guests we offer a high speed Internet for free, WI-FI connection is available in all rooms and hotel´s premises including wellness area.
- Internet corner: for free for all hotel´s guests at the reception (notebook & tablet)
Restaurant services:
- Breakfast, rich buffet style (weekdays from 7.00 am till 10.00 am, holidays and weekends from 7.00 am till 11.00 am)
- Restaurant is open daily (breakfast time included) from 7.00 am till 10.30 pm
- Hotel´s bar and café is open daily from 07.00 am till 11.30 pm
- Summer terrace open daily from 09.00 am till 11.30 pm / upon the weather conditions
- Daily rooms service/ upon request, an additional cost
- Special seasonal menu, wellness menu & children menu available
- Daily Half-board service
- Seasonal degustation menu
- Breakfast package service / upon request, 24 hrs. before
Rooms:
- A/C: all hotel’s rooms are equipped by A/C service, self-climate control.
- Television: for free in all rooms, domestic and international channels, SAT included.
- Music: in all hotel’s rooms is available a music channel on TV. In some rooms, which were renovated lately, is available a wall audio system, on request only.
- Minibar: is available in all rooms at additional cost, price list is in the minibar. At Luxury Suite there is a minibar for free, daily delivery (only in case of booking this type of rooms).
- Kettle: is available in all rooms, including coffee and tea set, daily delivery.
- Hair dryer: is placed in all bathrooms.
- Pillows & blankets: extra pillows and blankets are placed in the wardrobe in the rooms, more pillows on request. The beds are covered by two duvets, on large duvet / French bedding / on request at the reception.
- Safe: in all rooms, free of charge.
- Laundry service: the hotel has its own laundry service, extra charge, a price list is placed in the room, iron and ironing board in all rooms upon request at the reception.
- Turn dawn amenities: daily we offer to our hotel guests evening turn dawn amenities, cancellation of this service can be negotiate at the Guest relation desk.
Lily wellness & spa:
- Open daily from 09.00 - 23.00 o'clock.
- Spa reservation desk is placed at the reception, it is managed by the Guest relation team.
- Newly has been open “Sauna World”, this services are at the additional costs and guests might choose from 4 types of sauna.
- All private wellness & spa procedures (body and face treatments, manicure and pedicure and others above-standard requirements), are at the additional costs. Present price list is placed in guest-books in all hotel rooms or at the reception.
- To all guests we recommend to reserve their spa & wellness procedures before the arrival, by mail or upon the arrival day at the Spa reservation desk or while the information meeting.